One of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

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Job description

Reporting to the Vice President, Quality, Research and Chief Nursing Executive, the Director, Professional Practice and Academics, is responsible for the resources, strategic goals and objectives, results, decision-making and impact of services for the portfolio. The Director will also ensure alignment of strategic directions for the portfolio with corporate and clinical priorities and provide guidance and leadership support for the team to ensure a high profile across the organization.

The Director is responsible for the development of high-performance teams ensuring the delivery of excellent and safe delivery of care for patients/families/clients and a healthy work environment for staff.

The Director leads the ongoing development of a learning health organization, advancing a culture for practice-based education and creating innovative approaches to advancing nursing and health professional practices. The Director develops and implements a learning strategy that builds capacity in utilizing educational research and implements and maintains professional practice across all health professions. This role collaborates with nursing and health professionals to support interprofessional (IP) practice enabling excellence in operational and quality of care.

The role is responsible for the promotion of a culture of continuous professional development and leading corporate nursing and interprofessional education initiatives. The Director is responsible for all academic practice partnerships in identifying and developing opportunities for innovative approaches to nursing & allied health learners.

The portfolio is inclusive of the nursing education team and clinical services provided by the inpatient occupational therapists, physiotherapists, occupational therapist assistants, physiotherapist assistants, registered dietitians, speech-language pathologists and communication disorder assistants.

Accountabilities:

• Collaborating with program and health care professionals to develop and implement organization-wide healthcare delivery models which advance and support Osler’s mission of providing safe patient care enhancing an exemplary patient-centered experience and fostering excellence in healthcare delivery, research and teaching
• Partner with academic partners and internal stakeholders to support the development, continuous improvement and excellence of all aspects of nursing and allied health learner experiences
• Develop, implement and evaluate model of service delivery for centralized staff who provide service across both sites, covering medical, surgical, rehab, critical care, complex continuing care and senior’s programs
• Demonstrated experience in developing, implementing and maintaining professional practice standards and quality control measures in a health care environment is required
• Leading in high-reliability initiatives that are aligned with established practice standards and promote a vision of practice excellence across all health professions
• Leading professional development initiatives to advance professional practice within and across programs, and sites within the organization
• Ensure application of collective agreements and application of corporate policies onto operational services
• Ensure schedules and processes are compliant with Employment Standards Act and union collective agreements, and support principles of fairness and consistency
• Collaborate and participate in the development of corporate and program-specific policies and procedures that impact the centralized professional practitioners
• Direct appropriate strategies to maintain effectiveness and efficiencies within the department
• Critical role in surge planning and bed mapping ensuring adequate, complimentary and competent staffing mix and interprofessional model of care
• Perform financial management responsibilities
• Oversee multi-million-dollar staffing budgets as well as the Ministry of Health, Health Force Ontario and other funding sources to support nursing transition to practice and professional development
• Provide the KPI (key performance indicators) for measurement of performance quality and fiscal responsibility
• In conjunction with Finance, advise directors and managers on appropriate staffing levels and development of the business case for incremental growth of staff as a result of changes to clinical programs and bed numbers
• Monitor financial and statistical performance; conduct financial and statistical report variance analysis; take appropriate action to attain budgeted targets
• Approve expenditures within signing authority limits
• Strategically provide oversight of quality assurance and quality improvement within the portfolio
• Establish and ensure policy and procedures are adhered to
• Provide input into departmental quality standards and framework
• Ensure appropriate follow-up action to address quality improvement issues
• Identify and monitor quality indicators, trends, legislative requirements and/or other internal and external emerging variables, analyzing the potential impact on department goals, priorities and activities
• Responsible for meeting Accreditation requirements for the department
• Promote, implement and assess state-of-the-art technology to optimize patient care delivery
• Identify, implement and execute on identified risk management issues
• Implement, manage and report on the department’s quality improvement initiatives to ensure patients receive quality and safe patient-inspired health care meeting the needs of the diverse population we serve
• Interact with staff to promote team communication, collaborative problem-solving and promotion of safe work environment
• Strategically support organizational strategies and initiative and manages the development and implementation of unit quality improvement processes
• In collaboration with appropriate professionals/departments, plan and implement necessary risk management procedures; analysis of impact of errors in relation to patients and staff to provide a safe and secure working environment in accordance with legislation
• Collaborate with Security and Privacy teams to investigate, report and manage a breach or suspected breach of confidentiality
• Identify and launch strategic projects in alignment with corporate objectives related to operational issues including quality improvement, resource utilization, staffing, standardization and productivity
• Coordinate project plan with peers within/outside of the department to ensure successful project completion
• Communicate policy and operational issues across Osler

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Job Qualifications

• Master’s degree in nursing, required and a member in good standing with the College of Nurses
• Ten years of recent experience in a professional practice role is required, including five years in a leadership capacity
• Demonstrated management and leadership skills
• Experience working in an inpatient hospital environment
• Broad knowledge of each of the disciplines represented within the professional practitioner’s department (nursing, occupational therapy, physiotherapy, clinical nutrition, speech-language pathology) including the priority matrices, practices and processes utilized within each group as well as day-to-day operations, policies, systems and procedures for the department, ensuring efficiency and meeting the needs of the programs
• In-depth knowledge of nursing and health disciplines and their contributions patient services
• Working knowledge of the expectations of each regulatory college, the Public Hospitals Act, MIS guidelines (workload units) and the Ministry of Labour (Employment Standards Act, Occupational Health and Safety)
• Proven management and leadership skills, including financial management, change leadership, and strategic planning skills
• Excellent knowledge of quality improvement principles and practices.
• Excellent problem-recognition, analytical and problem-solving skills.
• Excellent judgement and decision-making skills
• Excellent organizational and time management skills
• Excellent oral, interpersonal and written communication skills
• Highly motivated team player
• Reputation as a consultative, collaborative, coaching and mentoring style of leadership
• Ability to establish positive relationships across disciplines/divisions/departments and programs
• Awareness of the collective agreements
• Must demonstrate Osler’s Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

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Additional information

Hours: Currently days (subject to change in accordance with operational requirements)

Internal application deadline: October 2, 2023

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.